After Sales Service

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After Sales Service

Here for you.

The Amd service team is here for you. We have 18 highly specialised engineers who ensure that your products will perform optimally. The installation of the new equipment is only the start. At Amd, we value continuous partnership, where we create a win-win situation for everyone involved.

Trouble Shooting

If something does happen, our large team of engineers and application specialists is ready to handle any problem. Do not hesitate to contact us if you have any questions, or need the help of our engineers.

 

Preventive maintenance, since 1994!

Our engineers can provide scheduled maintenance to ensure that your products will run at the peak of their ability. We have been doing this for over 25 years and will be doing it for many more. You can count on our experience. 

Product Knowledge Sharing

Our engineers have a vast amount of product knowledge that they are able to share efficiently. Our service department hosts, and participates in, CME’s Interpretation training, safety training and scientific conferences.

Support User Training

We will make sure that you are fully prepared to use your new equipment. From usage instructions to maintenance or troubleshooting, our application specialists and product specialists will get you ready.

 

Phone Customer Support

We understand that sometimes you have urgent questions. Therefore, our engineers are ready to answer your questions or walk you through any necessary procedures over the phone if preferred.

Calibration

Calibration can be done by our service engineers and application specialists, ensuring optimal calibration. Next to this, our specialists can train you on how to perform calibration.

 

 

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Amd water treatment – The early years 1997-2003

Although originally established as a supplier of Medical Diagnostic products eg. Hepatitis and HIV test kits, we were requested to undertake water treatment engineering. This resulted from a meeting circa November 1997 between Fenton Holland (GM) Amd and Dr. Richard Jones, medical advisor for Texaco and Premier oil 1996-2000. Premier were offshore constructing the Yetagun gas pipeline from the Yetagun field to the coastline near Daminsek village and onto the Thai Border at Yadana. This seven hundred million dollar investment involved an offshore platform, onshore logistics centers and office and a major pipeline both undersea and onshore. Personnel from the UK were brought in to manage the project. Dr. Jones was concerned that of the twenty rental houses required for these personnel none had access to potable water. Follow up microbiological tests confirmed the need. It was decided to install water treatment systems capable of removing potential pathogens. Initially a pilot scale installation was done at 18 E Inya Road. Installation was completed in January 1998. Thereafter numerous other houses and the Premier office had filtration system installed and later maintained by Amd. The Yetagun project was eventually completed in 2000 and the gas flows to Thailand.

Malikha Lodge ( Putao )

This remote northern town was once known as Fort Hertz. Even in 2004 it was an isolated and remote town with trucks from Myitkyina to Putao transiting for up to three weeks! This was one of the reasons we decided to install Australian made steel/zincalume prefabricated tanks, readily transportable on pallets. The hotel was to be built in Mulashidi approximately 7 km outside Putao. After an initial survey in 2004 we decided to pump water from the Nam Lang River, more than 50m below the hotel site. A plateau was carved out of the mountain side enabling the steel tanks and plant room to be built. The water treatment comprised modern filtration and chlorination and utilized Australian Davey pumps known for their small footprint, longevity and economic electrical consumption. In fact, we went on to install Davey pumps in the hundreds throughout Myanmar. The hotel became The Lisu and later The Malikha Lodge. In 2010, we were asked to expand upon our original design and our team once again deployed to Putao. The Malikha Lodge was built as an ECO & adventure Lodge. River Rafting and mountain hiking were envisaged. Those plans were made in 2004, however the full scope was never realized. Nonetheless a first-class lodge was built and bekons those adventure tourists.

Background

Mulashidi is a remote village divided by the Nam Lang River, a pristine blue water river flowing from the Myanmar Himalayas. A water wheel is installed in an adjacent tributary Creek and apparently is used for rice milling and electricity generation for the village was generated. It appears that it was installed circa 1900 and built in Scotland, still operational until the present.

Domestic waste water Coca Cola

The need to properly treat wastewater from a site employing four hundred people was recognized early in the design process. Amd retrofitted a large fiberglass packaged plant featuring several pump stations. The job was complicated by the existence of an old Septic system within the site. Amd’s highly skilled engineers, technicians and designers put their minds together to create an effective solution. The result, a complete, high quality, wastewater treatment system. Amd has further recommended that post effluent treatment would expand the options for disposal of the treated effluent.

 

Coca Cola Hmawbi

When Coca Cola returned to Myanmar after a long absence, they took over a site used to manufacture local soft drink brands. Due to the requirement for expansion they ordered an extremely large prefabricated steel zincalume coated tank from Amd for raw water storage. Further requirements included the need for seismic rating in the event of Earthquakes or Tremors. Amd added a special Antivortex fitting required to meet firefighting codes. Once on site the 640m3 tank was installed in nineteen days including the erection of the necessary scaffolding, meeting all requirements and ready to use.